The system includes a professional ticket system, an ITIL compatible ITSM solution, mobile solutions, and a strong community.
Manage your service tickets
What does OTRS do?
It is a Ticket Request System with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc.
Our implementation process includes the customization and integration of the solution with tools.