OTRS

Ticketing
software

The system includes a professional ticket system, an ITIL compatible ITSM solution, mobile solutions, and a strong community.

Manage your service tickets

What does OTRS do?

It is a Ticket Request System with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc.

Our implementation process includes the customization and integration of the solution with tools.

  • Customer assistance
  • Desk assistance
  • IT services management
  • General service management
  • Customer assistance
  • IT services management
  • Desk assistance
  • General service management

Contact us

In GlobalSoft we are ready to help you